Everyone who works in health care is familiar with U.S. News and World Report’s annual Best Hospitals rankings. But the methods behind the numbers can seem complex and mysterious, even secretive. What do rankings really tell us about the quality of health care at various institutions? Are they even helpful? Do they impact care?
Sree Bhagwat, a senior marketing analyst at Boston Children’s Hospital who manages the hospital’s data collection and reporting to U.S. News, says “yes.”
“It’s not just about competition,” says Bhagwat. “It’s about improving the standards of health care everywhere. The rankings process reveals important metrics that can drive improvements in national health care. Data points are driven by expert clinicians who serve on the numerous U.S. News committees.”
The 2017-18 U.S. News & World Report “Best Children’s Hospitals” rankings were released this morning, and thanks to all of you, Boston Children’s Hospital has once again been named the #1 children’s hospital in the nation.
We know how much these results mean to you when deciding to partner with us in caring for your patients and families — particularly when they need to travel great distances. This ranking is a testament to your partnership and the trust that you and your families have placed in us. We will never stop striving to earn that trust, and we will always provide a welcoming, inclusive environment for all families, whether they’re coming from just down the street or from across our global community.
While we can’t capture all of the moments that went into this ranking, we’ve created this video to give you just a taste of what can happen when all of us — researchers, clinicians, administrators, support staff, innovators, patients and families — strive together to make the impossible possible.
For all you do, for your families and for the Community of Care that we have built together, thank you.